FAQs

About our products

Are your products truly natural?

Yes, We carefully source the purest natural ingredients we can find. This includes salts, herbs, clay, charcoal and natural oils.

 

Do you use organic ingredients?

Yes! Ninety-five percent of the ingredients we use are organic. For specific details on what's organic and what's conventionally, check out the ingredients list on each recipe detail page or the back of your pouch. Only ingredients that are not organic, are those that cannot be certified (ex. Himalayan Salt).

 

Are your products vegan and cruelty-free?

All of Detox Babe products are vegan, with the exception of Bye, Bye Dry which contains honey. We do not purchase from suppliers who are unable to prove that they are cruelty-free.

 

Do your products contain gluten?

None of our products contain gluten or gluten-derived ingredients.

 

What is the shelf-life of your product?

Our products are truly all-natural and do not contain synthetic preservatives. They have a shelf-life of 12 months without opening. Discard after 3 months of opening. All products should be stored in a cool, dry place and out of direct sunlight. Improper storage will cause spoilage.

 

What amount of the bath salts should I put into my bath water?

We suggest using 1 cup (8oz.) per bath. The bath salts are intended to last for 1-3 baths depending on your detox preference. For a mild detox, use 1/3 of the contents. For a medium strength detox, use 1/2 of the contents. For a strong detox, use entire pouch. There is no harm in adding more or less, it's really a personal preference.

 

Do your products contain any nut oils?

Yes, some of our products contain Coconut Oil. These types of nut oil typically do not irritate people with nut allergies, but we recommend consulting your physician first if you have a nut allergy.

 

My salts were moist when I opened the packet. Is that normal?

Yes. Due to the nature of the ingredients, the salts may be moist when you open the packet.  This is normal and doesn’t affect the product’s performance.

 

Should I clean my bathtub after I take a bath?

Yes, clean bathtub after use. When using a bath product for detoxification, you want to be sure to wash bath well to get all the toxins off your body and down the drain.

 

Should I rinse off after my bath?

Yes. When using a bath product for detoxification, you want to be sure to wash well and rinse thoroughly in the shower after your bath to get all the toxins off your body and down the drain.

 

My soak left a residue on my bathtub. What do I do?

Don’t worry if your bathtub sports a glow afterwards. Wipe down with your usual cleaning product. Your skin shouldn’t be noticeably colored either, but if so, it will wash away easily.

  

Shipping and returns

When can I expect my package?

All items ordered and paid for will ship within 3 business days unless otherwise noted in the product description. Once shipped, please allow 5-7 business days for your order to arrive with standard shipping.

 

Where do you ship?

We currently ship anywhere in the US and Canada.

 

Are your products made in the US?

Yes, our products are made in the US.

 

Can I return something if I don't like it?

Due to health regulations, the product cannot be accepted if opened. You must return your product within 30 days of the product being shipped. Any returned product(s) must be returned in all of their original packaging, and in like-new condition. The product will not be accepted if opened.

 

How much is shipping?

Free! No minimums. Just plain old free standard shipping. If you would like expedited or overnight shipping, please contact us at support@getdetoxbabe.com, and we can arrange faster shipping for you at your cost.

 

My package says it's delivered, but I never received it. What do I do?

Oh no! We're sorry to hear this. If your order is marked as delivered but you have yet to receive it, please wait 3 business days before reaching out or filing a claim. If the package is not uncovered after 3 days, we will reimburse you the full amount.

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